Many dentists realize that keeping patients indirectly affects their bottom line and cash flow. The majority of dentist are usually constantly thinking about bringing in new patients as compared to keeping the patients they already happy and allowing them to remain a steady customer.
Dentists struggle with keeping patients. So by bringing in more
patients it will appear that the monetary aspects are steady when over time it
will begin to hurt the bottom line if you cannot keep your patients on a steady
basis.
Many patients are willing to give a new dentist a try but will not stay around
for long if they are not happy with the service. It is important to focus
on keeping your patients because if you find them constantly leaving to go to
other competitors then you need to find out internally what is the issue.
Marketing your practice is important but if you can't keep
patients it is a waste of time. Of course there are things you can't control
but if you find out what the problem is the current base of customers can allow
you to use them to refer even more new client to you and help you save
marketing dollars in trying to bring in new patients.
Some of the reasons dentist lose patients is because they move
to another area. This is something that is not the fault of the dentist and
can't be helped. All the dentist can do is find more customers to fill
the void of a patient client that moves.
Some dentists are unaware they make their customers feel uncomfortable
or make them feel as though they are not being attentive to their teeth while
gone and then do not want to hear this so they go to a new dentist and start
over fresh. Be sure to make each of your patients feel welcome and not
embarrassed if they haven't done the proper maintenance in between
visits.
If a dentist
has found the root problem why they are unable to retain patients then they
realize they will increase their cash flow. Once a new influx of patients
come in through marketing programs the bottom line will increase if the
customers are retained and refer in new customers.
This process
can take time however and in the meantime the dentist may need additional
working capital to add staff, pay bills or buy equipment.
There are
alternative funding sources such as Small Business Loans Depot that offers bank statement loan programs and many other programs that
allow chiropractors to receive the working capital needed to add staff or
purchase equipment or keep the cash flow to allow proper operation of the
business.
It is
important for a dentist especially a newly opened practice to ask for help
and find alternative funding. Small Business Loans Depot offers many programs
that allow dentists to have working capital that may be used for any purpose.
To qualify you will need at least 4 months in business and have 3 months
of verifiable revenue.
If you are
looking for additional cash flow or working capital, contact Ed Rogers at Small
Business Loans Depot. 919-771-4177.
Many patients are willing to give a new dentist a try but will not stay around for long if they are not happy with the service. It is important to focus on keeping your patients because if you find them constantly leaving to go to other competitors then you need to find out internally what is the issue.