Sunday, November 23, 2014

How To Help your dental practice focus on retaining patients and increasing cash flow.

Many dentists realize that keeping patients indirectly affects their bottom line and cash flow. The majority of dentist are usually constantly thinking about bringing in new patients as compared to keeping the patients they already happy and allowing them to remain a steady customer.


Dentists struggle with keeping patients. So by bringing in more patients it will appear that the monetary aspects are steady when over time it will begin to hurt the bottom line if you cannot keep your patients on a steady basis. 

Many patients are willing to give a new dentist a try but will not stay around for long if they are not happy with the service.  It is important to focus on keeping your patients because if you find them constantly leaving to go to other competitors then you need to find out internally what is the issue. 

Marketing your practice is important but if you can't keep patients it is a waste of time. Of course there are things you can't control but if you find out what the problem is the current base of customers can allow you to use them to refer even more new client to you and help you save marketing dollars in trying to bring in new patients.   

Some of the reasons dentist lose patients is because they move to another area. This is something that is not the fault of the dentist and can't be helped.  All the dentist can do is find more customers to fill the void of a patient client that moves.

Some dentists are unaware they make their customers feel uncomfortable or make them feel as though they are not being attentive to their teeth while gone and then do not want to hear this so they go to a new dentist and start over fresh.  Be sure to make each of your patients feel welcome and not embarrassed if they haven't done the proper maintenance in between visits. 


If a dentist has found the root problem why they are unable to retain patients then they realize they will increase their cash flow.  Once a new influx of patients come in through marketing programs the bottom line will increase if the customers are retained and refer in new customers.
This process can take time however and in the meantime the dentist may need additional working capital to add staff, pay bills or buy equipment.

There are alternative funding sources such as Small Business Loans Depot that offers bank statement loan programs  and many other programs that allow chiropractors to receive the working capital needed to add staff or purchase equipment or keep the cash flow to allow proper operation of the business. 

It is important for a dentist especially a newly opened practice to ask for help and find alternative funding. Small Business Loans Depot offers many programs that allow dentists to have working capital that may be used for any purpose.  To qualify you will need at least 4 months in business and have 3 months of verifiable revenue.  

If you are looking for additional cash flow or working capital, contact Ed Rogers at Small Business Loans Depot. 919-771-4177. 

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